Who we are
Service Centre Bangalore (“SCB,” “we,” “us,” or “our”) operates https://servicecentrebangalore.in. We are dedicated to protecting your privacy and handling your personal information responsibly.
1. Information We Collect
We may collect the following information when you use our website or services:
- Personal Information: Name, email address, phone number, postal address, appliance details—when you request service or contact us.
- Usage Data: Device type, IP address, browser type, pages visited, and interaction details.
- Cookies & Tracking Technologies: Cookies, web beacons, and similar tools to remember preferences, understand usage, and enhance your experience.
2. How We Use Your Information
We use your data to:
- Provide, manage, and improve our repair services.
- Communicate appointment updates, service reminders, and support responses.
- Analyze usage patterns and website performance, improving content and usability.
- Send occasional marketing, offers, or updates—only with your consent.
- Ensure legal compliance, protect our rights, and maintain safety.
3. Information Sharing
We do not sell or lease your personal information. We may share your information:
- With trusted third-party service providers and technicians to fulfill service requests, who are contractually bound to confidentiality.
- With business partners for joint promotions, when you’ve given consent.
- To comply with legal obligations (e.g., law enforcement, court orders).
- In business transfers (e.g., mergers, acquisitions), with notice to affected users.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable essential website functions.
- Personalize your experience (e.g., saving preferences).
- Analyze traffic and usage patterns.
You can disable cookies in your browser settings; however, this may affect site functionality.
5. Data Security
We implement administrative, technical, and physical safeguards (e.g., SSL encryption, secure servers, access controls) to protect your personal data. However, no system can guarantee complete security.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined above, or as required by law. Usage data may be retained for internal analysis, subject to applicable retention requirements.
7. Children’s Privacy
Our website and services are not intended for children under 13 years old, and we do not knowingly collect personal data from minors. If we discover that we have collected information from someone under 13, we will promptly delete it.
8. Your Rights & Choices
You have the right to:
- Access and update your personal data by contacting us.
- Delete your information (where legally permitted).
- Opt-out of receiving marketing communications using links in emails or contacting us directly.
- Control cookies via your browser settings.
9. Changes to This Policy
We may update this Privacy Policy. Updates will be posted on this page with a new effective date. Continued use of our website after changes implies your consent to the revised terms.
10. Contact Us
If you have questions, concerns, or requests about your personal data or this policy, please reach out to:
- Phone: +91‑8904453077
- Address: Service Centre Bangalore, Bengaluru, Karnataka, India